We have an award-winning call center, walk-up help desk, and ticket system designed to help you use the technology resources available at 外网天堂. Our customer-centered techs even make ‘house calls’ for resident students and on-campus employees if needed.

外网天堂 solutions center logo

   Call 229.245.HELP (4357)

 

  Walk-up Help Desk at Odum Library 2nd Floor

 

   >> How-to Guide

The Technology Services Portal (TSP) ticket system provides 24/7 access to create and check the status of technology-related help requests from Information Technology and our partners, Center for eLearning and New Media Center. All active students and employees can sign into the portal using their My外网天堂 username and password.

Did you know?

~65,000

That's approximately how many calls and tickets the Solutions Center receives annually!

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